Privacy Policy

Types of Information Collected

7c7777 apps collects two types of information from you — information you provide directly, and information collected automatically from your usage patterns.

Information You Provide Directly:

• Full name and date of birth (for age verification; to confirm the 21+ age requirement)
• Mobile number and email address
• Documents required for identity verification
• Financial transaction details — including bKash, Nagad, Rocket, or Upay account numbers

Automatically Collected Information:

• Device type, operating system, and browser information
• IP address and general geographic location
• Time spent on the site, pages visited, and click patterns
• Session information collected through cookies and similar tracking technologies

Purpose of Data Collection

We collect and use your information only for specific and legitimate purposes. Misuse or unauthorised use of data is entirely against our policy.

• Account Management: To complete registration, login, and identity verification processes.
• Financial Transactions: To process deposits and withdrawals securely.
• Customer Support: To help resolve your issues via 24/7 live chat and email.
• Security: To prevent fraud, money laundering, and other unlawful activities.
• Platform Improvement: To analyse user experience and improve the quality of our services.
• Communication: To inform you about relevant bonus offers, updates, and service-related information.

Data Storage and Security Measures

7c7777 apps uses industry-standard security technology to protect your information. Our servers are secured with SSL encryption, meaning all data exchanged between your browser and our servers remains encrypted.

For data storage, we follow these security measures:

• All sensitive data is stored using industry-standard encryption technology.
• Internal data access is restricted to authorised staff only.
• Regular security audits and vulnerability assessments.
• Payment information is never stored directly on our servers — payment gateways are used instead.
• Ongoing monitoring through firewalls and intrusion detection systems.

However, no system on the internet is completely impenetrable. Should a security incident occur, we will notify affected users as quickly as possible.

Data Sharing Policy

7c7777 apps never sells your personal information to third parties. However, in certain circumstances it may be necessary to share limited information:

• Payment Processors: With authorised mobile wallet services such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology Partners: Software providers required to operate the platform, who are bound by strict confidentiality agreements.
• Legal Obligations: Where required by a court order or legal necessity.
• Fraud Prevention: With relevant authorities to address serious security threats.

Outside of the above, we do not share your information with third parties under any circumstances.

Cookie Policy

Our website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the site and your experience as a user.

Cookies We Use:

• Essential Cookies: Required to maintain login sessions and ensure security. Without these, the site cannot function properly.
• Functional Cookies: To remember your preferences (such as language or display settings).
• Analytical Cookies: To understand which pages are used most — without identifying you personally.

You can disable cookies from your browser settings, though doing so may limit some features of the site.

Data Retention Period

We retain your information only for as long as it is necessary to provide our services or as required by law. Your information is stored while your account remains active. Even after an account is closed, financial transaction records are kept for a period determined by applicable law.

Once the retention period ends, data is securely deleted or anonymised so that no individual can be identified from it.

User Rights

As an account holder at 7c7777 apps, you have certain important rights over your own information. Much like our Responsible Gaming Guidelines, these rights help keep you informed and in control.

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request deletion of your data (though full deletion may not be possible where legal obligations exist).
• Right to Object: You may request to be excluded from marketing communications.
• Right to Data Portability: Where technically feasible, you may request your data in a specified format.

To exercise these rights, contact our support team via live chat or email.

Protection of Minors

All services at 7c7777 apps are intended solely for persons aged 21 and above. We do not knowingly collect information from minors. Age is verified at the time of account registration, and additional identity verification is carried out in any case of suspicion.

If you are aware that a minor has registered on our platform, please inform us immediately. That account and the associated information will be deleted without delay.

Regarding Third-Party Links

Our platform may occasionally reference third-party services, such as payment gateways. These external services have their own privacy policies. When you visit those services, their own policies apply, and 7c7777 apps bears no responsibility in that regard.

Changes to the Policy

7c7777 apps may update this Privacy Policy from time to time. If any significant changes are made, we will post a notice on the website and the "Last Updated" date at the top of the document will be revised. Continuing to use the platform after changes have been made will be considered acceptance of the new policy.

For a full understanding of our services, terms, and policies, more information is available on the About Us page.

Contact

If you have any questions, comments, or data-related requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available via the chat button at the bottom right of any page on the website
• Support Hours: Seven days a week, twenty-four hours a day — in Bengali and English

Our team will try to respond to your request as quickly as possible.